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Initial Assessment Interview:Our unique process begins with a complimentary in-home "assessment
interview". We'll discuss your loved one's specific needs,
as well as share information about our professional caregivers
and our services. Some of the topics we cover are:
- Overview of our company, services and
staff
- Your loved one's care needs and care
plan design, including
schedule
- Goals of the service for the family
- Pricing and Payment
Methods
- Implementation process
- Ongoing follow-up plan
Registered nurse visit After the initial assessment interview, if necessary (and
where applicable), our Director of Client Care (a Registered
Nurse,
Certified Case Manager) will meet with you to conduct
a full nursing assessment and design a personal care plan
just for
your loved one.
Caregiver selection & care
plan design
Next, we'll work to select one of our professional caregivers,
who's a perfect fit for your loved one. We "catalogue" our
caregivers' experience, skill set and personality type
and use that information to ensure a compatible match.
A care
plan will
be created from the initial assessment and entered into
our computer system. Service implementation Once we have found a good caregiver match, services
will commence (usually within a few days of the initial
assessment). A
representative from Senior Care Companion will contact you
to confirm the caregiver, care plan and service start date.
We can also accommodate urgent care appointments based
on the client’s needs.
Ongoing follow-up We have experienced and dedicated office staff that understands
how to deliver quality and compassionate care. Our Director
of Client Care and/or Client Service Manager(Registered Nurse
and Certified Case Manager) oversees our companion and licensed
aides, and visits your loved one on a regular basis to ensure
compliance with the care plan. If there is an emergency or
scheduling issue, we have someone on-call 24 hours a day, 7
days a week that can handle the situation. We also have a continuous
supply of excellent caregivers who are ready in case your caregiver
falls ill or has an emergency.
For further information and details, call
us right away at 214-469-2092 or Contact
Us for personalized
solutions for your long distance care giving needs.
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